Posts tagged ‘Xerox’
DocuSense Inks Deal with The Philadelphia Inquirer
DocuSense Inks Deal with The Philadelphia Inquirer
Philadelphia, PA
DocuSense announced today they’ve signed a 5-year agreement with the Philadelphia Inquirer to provide print managed services for all their locations.
Under the agreement, DocuSense will be updating all of The Philadelphia Inquirer’s office printer equipment and providing a simplified “cost-per-page” billing. “We are able to cut their office document printing costs and refresh their equipment with newer models at the same time” said Donna Melso, President of DocuSense. “We’re reducing the variety of devices the Inquirer uses from 20 different types of equipment to 5 basic models.”
DocuSense will provide a monthly report showing print/copy volume and cost. “The Inquirer wanted to get a handle on costs and spending for the equipment in all of their offices”, explained Melso. “Using cost-per-page, DocuSense will provide this data and, at the same time, shrink dozens of monthly purchase orders and invoices to just one. That’s Complexity Simplified.”
DocuSense (formerly Laser Supply), celebrating its 20th year, is a Hewlett Packard authorized vendor and Xerox Peak Elite authorized partner. DocuSense consults with clients to help them understand, manage and reduce their office printing, copying and faxing costs.
For more information, contact DocuSense at 610-719-8700 or visit their website at www.docusense.com
Ten Things To Consider When Buying A Multifunction Printer: Article 1
You need to ask yourself the right questions to make an informed decision about what multifunction printer is right for your company. Here is the first of ten considerations you should make before putting a new machine in your office.
1. Know your requirements.
You need to really understand what you will need the device to do before you buy it. Many times, requirements aren’t well understood or, worse, are dictated by the device salesperson. Here are some questions you could ask yourself before diving in and buying.
A) Will you need color? Not just today but perhaps in the coming months or years that you will use the device. Thinking about this question before you buy will make a big difference in how your office functions and the way you will use the device in months and years that follow.
B) What size prints or copies will you need to make? Many devices can print/copy up to tabloid but this feature adds acquisition cost. If you can do without printing or copying 11×17 size, you’ll save money.
C) How fast does it need to print/copy? Don’t be fooled into thinking that the device’s manufacturer rated speed is the speed it will print/copy. Most manufacturers overstate this speed significantly. Test it yourself or ask your device’s sales rep how many pages per minute the device is typically capable of outputting. If you take the published speed for granted, you’ll pay a premium for equipment that won’t live up to your expectations.
D) How many people will use the device? Try to understand who will be using the device, how often they’ll need to use it and how far you will want them to walk. In most corporations, having to walk more than 50 feet will create complaints from users.
Next topic. Know the total cost of ownership
Have any questions or comments about this article? Visit us at DocuSense or post a reply.
Upcoming articles:
2. Know the Total Cost of Ownership (TCO) and Cost/Value benefits
3. Know what third parties have to say
4. Know how easy it is to connect to an existing network
5. Know how easy it is to use
6. Know its multitasking abilities
7. Know its bi-directional communication capabilities
8. Know the available device management, remote intelligence, and support
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicate and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions
Simplified Ordering using the DocuSense Customer Portal
DocuSense Customer Portal Makes it Easy to Order Supplies!
One time-saving function of the Customer Portal at DocuSense is the ability to order supplies without knowing the part number of the item you need. Customers can enter an order just by looking up the device they need to supply. Here’s how it works.
Once logged in to your account, click “Enter Sales Order”. Then click “List Equipment” The DocuSense Customer portal looks at all the items you might need to purchase for the selected device and displays them on the screen along with their yield and your negotiated price. This is valuable for a couple of reasons.
First, you might not know that a higher capacity supply is available for the equipment. If you are looking for Hewlett Packard supply items, these supply numbers typically end in “X” or “XX” and they can sometimes double the yield of the supply item while adding only a little to the cost. Other manufacturers like Xerox and Lexmark etc have similar higher-yielding supplies and you’ll easily see the choices listed for those items as well. Buying increased capacity supplies is a great way to save money.
Second, you’ll eliminate guess-work. We’ve done all the work for you and as long as you’ve picked the right equipment or model, you can’t make a mistake in ordering the wrong item.
The DocuSense Customer Portal is up and running 24/7 and it’s very easy to use. All you need to do is click here to get a login and password or call us at 1-800-422-0080.
The Customer Portal at DocuSense: That’s Complexity Simplified!
Do You Multifunction?
The answer to this question is we all do, but do you have the right tools? Today’s work expectations are extreme and we all multitask. Having the proper equipment is vital. The information and technology is out there we just lack the time and patience to pursue this wealth of knowledge. We are apt to take the long sometimes tedious road to a solution where we constantly say to ourselves, “there has to be a better way”. For the most part in life there is. It just takes time and guidance, something we all seem to have a lack of. Hardware and software today provides many of the answers to our daily questions and can save money.
Multifunction printers copy, scan, fax and print with the tap of a single button. Multifunction printers help manage documents, reduce paper, simplify work-flow, manage forms, etc? How many copy, print, fax, scan, and email jobs do you run each day? How many users share a printer, a copier, a scanner, a fax machine? How many machines do you have in you office? Reducing this overhead can save time and money. Take a look at some of the top brands available to you at Xerox and HP they are both in the ‘Leaders’ Quadrant in the MFPs and Printers Magic Quadrant released by Gartner in 2008.
Software solutions designed by Sitrof work hand and hand with these machines to produce time saving, miraculous results to your document management. DocuSense partners with all the above named players to help you find the solutions that best meet your needs. Our motto, DocuSense, complexity simplified.
Cost per page solution is another option not often thought about. Do you know how much it costs to print one single document? There are paper cost, toner costs, storage costs and maintenance costs and additional monthly invoices to match all of these expenses. DocuSense can help combine all these expenses and reduce your bottom line at the same time on one contract. Saving you both time and money.
DocuSense supports Xerox as they support our troops!
Click on the link below to choose a greeting card and the good folks at Xerox will use Xerox printers to send along your thanks to our troops!
DocuSense is a Woman owned Business
Makes sense. Donna Melso, a member of (WBENC) Women’s Business Enterprise, founded Laser Supply, Inc. dba Docusense in 1989. The company is now a GSA contractor, a Hewlett Packard partner, a member of the Xerox Peak Elite team and has stretched it’s capabilities to include printer fleet management and document solutions. “In today’s economy you need to find ways to decrease your costs that directly impact your bottom line” said Donna Melso.
Many companies don’t realized how much they spend to create, print, copy, file and store their documents. Documents are a high-volume part of every business and few companies have a strategy in place to address these hidden costs. “We have the team, tools and technology, to help you understand and manage these costs”. DocuSense is complexity simplified!”
Docusense launches their exclusive blog!!!
West Chester, PA, December 22, 2009– DocuSense today announced the launch of their exclusive blog, Cost Per Page Solutions, located at www.costperpage.com. This strategic internet marketing initiative follows the re-launch of their website, www.docusense.com, last month. The blog was created and launched in response to the growing industry demand for paper-reduction strategies and insight into better print cost management. The blog will be used as a new information channel for current clients and partners as well as a resource for the latest and most comprehensive information on print solution best practices. “DocuSense prides itself on customer service excellence and so we wanted to find a way to pass along the latest information on our educational events and fleet management solutions to our clients and web community, having a dedicated blog will allow us to do that,” said Donna Melso, President of DocuSense.
With the integration of the blog RSS feed onto the new website, it is now easier than ever for clients and partners to stay current, with the ability to subscribe to the feed and automatically receive updates. DocuSense has begun to proactively host business best practice seminars and will use the blog to announce dates and times for upcoming events. “The inclusion of the blog feed on our website will allow subscribers to come into the site [www.docusense.com] via the blog, and easily register for seminars, webinars, etc.,” commented Donna Melso, “we have great educational programs and resources available – we just needed a better way to get the word out there, and now we have it.”
About DocuSense, Inc.
DocuSense, Inc., has been a leader in innovative document management solutions since 1989. A Hewlett Packard Partner, and a Xerox Peak Elite Partner since 2002, DocuSense focuses on helping customers create a document strategy for improving cost and efficiency. Today, DocuSense continues to serve thousands of customers of all sizes. With so many solutions implemented and millions of pages under annual contract, DocuSense has the experience and methodology necessary to achieve manageable bottom-line savings. DocuSense is a certified HP and Xerox service and repair provider with service centers nationwide. Find out more about DocuSense 24 hours a day, at www.docusense.com
Using the DocuSense Customer Login Portal for Service Calls
Some of our customers don’t realize that they can access their account information 24/7 thru the DocuSense Customer Login. It is absolutely free and very easy to use. To get started just submit a contact form with the Subject line “Customer Login” – and a service professional will respond with your account login information
One of the features current users like best about the portal is their ability to see the equipment they own. Each piece of equipment is listed by location for that customer. By clicking on the equipment you can see its contract status, warranty status, and completed service calls.
So let’s say the user needs service on a particular equipment. Before placing the service call on-line they are able to see the manufacturer’s warranty expiration date and if it is covered under contract. They can look at the history of the machine and, if it isn’t under contract and has needed service frequently, might decide to purchase a service contract on it. If the equipment is older, they could choose not to get it serviced and just replace it with something new.
Whatever the customer decides, it’ll be because they’re more informed and they can relax knowing they made the right decision. That’s complexity simplified!
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