Ten Things to Consider When Buying a Multifunction Printer: Article 4

Know How Easy It Is To Connect To An Existing Network 

For most businesses the acquisition and supply/service price for a new multifunction printer is a only small part of the potential cost.   If your new device won’t easily integrate into your existing network you’ll pay IT costs that far outweigh the differences in price between a good machine and the best one!  Attend to features first, then price.   Here are a few tips to help you keep you focused before buying.

A) Will you need to train your staff?  How easy is the device to setup and use?  If you will need training will the seller, when needed, come out and help.  Ask this now, before you buy and find out it isn’t available.

B) How easy is the software driver to install?  The best manufacturers understand that an IT professional might not always be available to install a driver or re-configure software.  Look for easy-to-use software installation wizards that walk users through the networked driver installation.

C) Look for Easy Troubleshooting   Try calling the prospective manufacturer’s or dealers help desk.  If you get lost in the menu system, put on hold forever or reach a technician with little knowledge, you might rethink your purchase.  The best manufacturer’s have pro-actively installed software that see any problem the user might be experiencing and will pop their screen to suggest ways to troubleshoot. 

D) How Easy is it to Upgrade or Replace?  Many devices need firmware upgrades or have accessories that you can add later.  Is this easy to do?  Will the seller do it for you as needed?  Some top manufacturer’s have made it very easy to install more features.  If a tech needs to do it, be sure the seller will help at no cost.

Next topic.  Know How Easy It Is to Use.  Have any questions or comments about this article?   Visit us at DocuSense or post a reply

Previous articles:
1. Know your requirements
2. Know the Total Cost of Ownership
3. Know what third parties have to say

Upcoming articles: 
 
 5. Know how easy it is to use
 6. Know its multitasking abilities
 7. Know its bi-directional communication capabilities
 8. Know the available device management, remote intelligence, and support
 9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available

Multifunction printers can help you streamline duplicated and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.

Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.

Please contact us with any questions. Docusense 1-800-422-0080

DocuSense is a Woman owned Business

Makes sense.  Donna Melso, a member of (WBENC) Women’s Business Enterprise, founded Laser Supply, Inc. dba Docusense in 1989.  The company is now a GSA contractor, a Hewlett Packard partner, a member of the Xerox Peak Elite team and has stretched it’s capabilities to include printer fleet management and document solutions.  “In today’s economy you need to find ways to decrease your costs that directly impact your bottom line” said Donna Melso. 

Many companies don’t realized how much they spend to create, print, copy, file and store their documents.  Documents are a high-volume part of every business and few companies have a strategy in place to address these hidden costs.  “We have the team, tools and technology, to help you understand and manage these costs”.  DocuSense is complexity simplified!”

DocuSense launches new website

West Chester, PA – DocuSense Your document management partner and pioneer in multifunction printer/copier fleet management has made the move to launch a more user-friendly website. DocuSense’s integration of all aspects of its’ solutions are enhanced through this new web-based client center focused on usability and convenience.

As a certified HP Printer service partner and a Xerox Peak Elite Partner, DocuSense can offer special pricing on products and supplies for Hp, Xerox and Lexmark Office Products; contact us to learn more.