Posts tagged ‘MFD service’
How to do a cost per page calculation
In order to discover your approximate cost per page, you’ll need to know the cost of each supply and its anticipated yield. The anticipated yield of supplies is usually based on 5% print coverage (5% print coverage is equal to about one page with 20 sentences in 12 point type). If you typically print more than 5% coverage, your yield for each toner will be less and your supplies cost per page will be higher. Want to find out how much coverage one of your own documents has? Go to Free Coverage Calculator to download a 30-day trial version of software that will show you the % coverage for any of your documents. You can also go to Page Coverage for more information on determining page yields. Don’t forget to add maintenance kits, fusers etc.., divided by their yields. Generally, the lower the aquisition cost for the device, the higher the cost per page for supplies. For service, take the cost of a service contract and divide it by the number of anticipated prints/copies for the period of coverage. Total all of the supplies and service costs per page and you’ll have a total estimated service/supply cost per page.
Acquisition cost per page is determined by taking the purchase price divided by the number of months of estimated service divided by the estimated pages you will copy/print per month. Add the acquisition and service/supply cost per page to get total cost per page for the device. Or, call DocuSense and we’ll help you do the calculation.
DocuSense can help with all your questions. 1-800-422-0080 we supply MFD service and solutions.
Ten Things To Consider When Buying A Multifunction Printer: Article 1
You need to ask yourself the right questions to make an informed decision about what multifunction printer is right for your company. Here is the first of ten considerations you should make before putting a new machine in your office.
1. Know your requirements.
You need to really understand what you will need the device to do before you buy it. Many times, requirements aren’t well understood or, worse, are dictated by the device salesperson. Here are some questions you could ask yourself before diving in and buying.
A) Will you need color? Not just today but perhaps in the coming months or years that you will use the device. Thinking about this question before you buy will make a big difference in how your office functions and the way you will use the device in months and years that follow.
B) What size prints or copies will you need to make? Many devices can print/copy up to tabloid but this feature adds acquisition cost. If you can do without printing or copying 11×17 size, you’ll save money.
C) How fast does it need to print/copy? Don’t be fooled into thinking that the device’s manufacturer rated speed is the speed it will print/copy. Most manufacturers overstate this speed significantly. Test it yourself or ask your device’s sales rep how many pages per minute the device is typically capable of outputting. If you take the published speed for granted, you’ll pay a premium for equipment that won’t live up to your expectations.
D) How many people will use the device? Try to understand who will be using the device, how often they’ll need to use it and how far you will want them to walk. In most corporations, having to walk more than 50 feet will create complaints from users.
Next topic. Know the total cost of ownership
Have any questions or comments about this article? Visit us at DocuSense or post a reply.
Upcoming articles:
2. Know the Total Cost of Ownership (TCO) and Cost/Value benefits
3. Know what third parties have to say
4. Know how easy it is to connect to an existing network
5. Know how easy it is to use
6. Know its multitasking abilities
7. Know its bi-directional communication capabilities
8. Know the available device management, remote intelligence, and support
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicate and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions
Simplified Ordering using the DocuSense Customer Portal
DocuSense Customer Portal Makes it Easy to Order Supplies!
One time-saving function of the Customer Portal at DocuSense is the ability to order supplies without knowing the part number of the item you need. Customers can enter an order just by looking up the device they need to supply. Here’s how it works.
Once logged in to your account, click “Enter Sales Order”. Then click “List Equipment” The DocuSense Customer portal looks at all the items you might need to purchase for the selected device and displays them on the screen along with their yield and your negotiated price. This is valuable for a couple of reasons.
First, you might not know that a higher capacity supply is available for the equipment. If you are looking for Hewlett Packard supply items, these supply numbers typically end in “X” or “XX” and they can sometimes double the yield of the supply item while adding only a little to the cost. Other manufacturers like Xerox and Lexmark etc have similar higher-yielding supplies and you’ll easily see the choices listed for those items as well. Buying increased capacity supplies is a great way to save money.
Second, you’ll eliminate guess-work. We’ve done all the work for you and as long as you’ve picked the right equipment or model, you can’t make a mistake in ordering the wrong item.
The DocuSense Customer Portal is up and running 24/7 and it’s very easy to use. All you need to do is click here to get a login and password or call us at 1-800-422-0080.
The Customer Portal at DocuSense: That’s Complexity Simplified!
Using the DocuSense Customer Login Portal for Service Calls
Some of our customers don’t realize that they can access their account information 24/7 thru the DocuSense Customer Login. It is absolutely free and very easy to use. To get started just submit a contact form with the Subject line “Customer Login” – and a service professional will respond with your account login information
One of the features current users like best about the portal is their ability to see the equipment they own. Each piece of equipment is listed by location for that customer. By clicking on the equipment you can see its contract status, warranty status, and completed service calls.
So let’s say the user needs service on a particular equipment. Before placing the service call on-line they are able to see the manufacturer’s warranty expiration date and if it is covered under contract. They can look at the history of the machine and, if it isn’t under contract and has needed service frequently, might decide to purchase a service contract on it. If the equipment is older, they could choose not to get it serviced and just replace it with something new.
Whatever the customer decides, it’ll be because they’re more informed and they can relax knowing they made the right decision. That’s complexity simplified!
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