Posts filed under ‘Uncategorized’
The Six Tenets of the Copier Company (and how you can get a better deal)
Here, unclassified for the first time, is the office machine salesperson’s manifesto. It was obtained using enhanced interrogation on several successful highly-trained multifunction equipment-sales operatives…
Continue Reading June 17, 2009 at 2:57 pm docusenseadmin 8 comments
Ten Things to Consider When Buying a Multifunction Printer: Article 4
Know How Easy It Is To Connect To An Existing Network
For most businesses the acquisition and supply/service price for a new multifunction printer is a only small part of the potential cost. If your new device won’t easily integrate into your existing network you’ll pay IT costs that far outweigh the differences in price between a good machine and the best one! Attend to features first, then price. Here are a few tips to help you keep you focused before buying.
A) Will you need to train your staff? How easy is the device to setup and use? If you will need training will the seller, when needed, come out and help. Ask this now, before you buy and find out it isn’t available.
B) How easy is the software driver to install? The best manufacturers understand that an IT professional might not always be available to install a driver or re-configure software. Look for easy-to-use software installation wizards that walk users through the networked driver installation.
C) Look for Easy Troubleshooting Try calling the prospective manufacturer’s or dealers help desk. If you get lost in the menu system, put on hold forever or reach a technician with little knowledge, you might rethink your purchase. The best manufacturer’s have pro-actively installed software that see any problem the user might be experiencing and will pop their screen to suggest ways to troubleshoot.
D) How Easy is it to Upgrade or Replace? Many devices need firmware upgrades or have accessories that you can add later. Is this easy to do? Will the seller do it for you as needed? Some top manufacturer’s have made it very easy to install more features. If a tech needs to do it, be sure the seller will help at no cost.
Next topic. Know How Easy It Is to Use. Have any questions or comments about this article? Visit us at DocuSense or post a reply
Previous articles:
1. Know your requirements
2. Know the Total Cost of Ownership
3. Know what third parties have to say
Upcoming articles:
5. Know how easy it is to use
6. Know its multitasking abilities
7. Know its bi-directional communication capabilities
8. Know the available device management, remote intelligence, and support
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicated and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions. Docusense 1-800-422-0080
Ten Things to Consider When Buying a Multifunction Printer: Article 3
Know What Third Parties Have to Say
It pays to look beneath the hood before you purchase a multifunction device. The easiest way is to check on-line ratings.
Manufacturers will always paint their products in the best possible light. That means their published speed, duty cycle, supply costs etc… will always feature best-case scenarios that rarely reflect real-world use. So the easiest way to get another opinion is to see what the product users have to say.
Try looking the device up on-line at retrevo.com. This site aggregates consumer and technical reviews. PCworld.com, Cnet.com and zdnet.com are other sites having product reviews as well. Look for information regarding the actual device speed and user comments on ease of use etc.
Understand what the experienced people in the industry are saying about the product you are researching, and you’ll make a more informed decision.
Previous articles:
1. Know your requirements
2. Know the Total Cost of Ownership
Upcoming articles:
4. Know how easy it is to connect to an existing network
5. Know how easy it is to use
6. Know its multitasking abilities
7. Know its bi-directional communication capabilities
8. Know the available device management, remote intelligence, and support
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicate and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions. Docusense 1-800-422-0080
Ten Things to Consider When Buying a Multifunction Printer: Article 2
Know the Total Cost of Ownership (TCO) and Cost/Value Benefits
Understanding how much the device will cost is only a small part of truly understanding expense. Supplies and service costs will sometimes far outpace initial acquisition expense over the life of the equipment. For example, inkjet all-in-ones are usually very inexpensive to purchase but can cost more to supply. That can be alright if you print/copy less than 30 pages a day. However, large amounts of pages printed on this type of device can be expensive.
For most office multifunction or printing devices, if you are buying supplies and service separately, you can check the manufacturer’s stated cost per page. Some manufacturers understate this cost so, if you want to verify cost per page, you’ll have some math to do. DocuSense is known for simplying the complex and we will do this calculation at no cost for anyone interested so contact us if you want it done for you before you purchase. Otherwise, click here to learn how you can do the calculation
Traditional leased devices sold with per-print service/supply plans can have a low service/supply cost per page. But don’t forget to divide the anticipated monthly pages into the monthly lease to understand your acquisition cost per page. Because they have high acquisition costs, underutilizing this type of device can be very expensive.
TCO (total cost of ownership) encompasses more than the cost of acquisition, supplies, service etc. TCO can also increase significantly for devices that are hard to use and maintain, are unreliable, or lack the features and capability to efficiently produce the results you need. Quantifying the cost of unreliability or lack of features is hard to do but most experts agree that reliability, ease of use and features must be met first, then you can compare costs. Significantly sacrificing your needs for a lower cost per page is usually a bad idea and will result in a higher TCO.
Your multifunction printer can become a useful asset in managing and controlling costs for printing and imaging, and can also add new capabilities to your organization if you choose wisely. Making the right choice will help you move documents easily though your organization, and improve business process efficiency.
Previous articles:
1. Know your requirements
Upcoming articles:
3. Know what third parties have to say
4. Know how easy it is to connect to an existing network
5. Know how easy it is to use
6. Know its multitasking abilities
7. Know its bi-directional communication capabilities
8. Know the available device management, remote intelligence, and support
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicate and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions. Docusense 1-800-422-0080
Ten Things To Consider When Buying A Multifunction Printer: Article 1
You need to ask yourself the right questions to make an informed decision about what multifunction printer is right for your company. Here is the first of ten considerations you should make before putting a new machine in your office.
1. Know your requirements.
You need to really understand what you will need the device to do before you buy it. Many times, requirements aren’t well understood or, worse, are dictated by the device salesperson. Here are some questions you could ask yourself before diving in and buying.
A) Will you need color? Not just today but perhaps in the coming months or years that you will use the device. Thinking about this question before you buy will make a big difference in how your office functions and the way you will use the device in months and years that follow.
B) What size prints or copies will you need to make? Many devices can print/copy up to tabloid but this feature adds acquisition cost. If you can do without printing or copying 11×17 size, you’ll save money.
C) How fast does it need to print/copy? Don’t be fooled into thinking that the device’s manufacturer rated speed is the speed it will print/copy. Most manufacturers overstate this speed significantly. Test it yourself or ask your device’s sales rep how many pages per minute the device is typically capable of outputting. If you take the published speed for granted, you’ll pay a premium for equipment that won’t live up to your expectations.
D) How many people will use the device? Try to understand who will be using the device, how often they’ll need to use it and how far you will want them to walk. In most corporations, having to walk more than 50 feet will create complaints from users.
Next topic. Know the total cost of ownership
Have any questions or comments about this article? Visit us at DocuSense or post a reply.
Upcoming articles:
2. Know the Total Cost of Ownership (TCO) and Cost/Value benefits
3. Know what third parties have to say
4. Know how easy it is to connect to an existing network
5. Know how easy it is to use
6. Know its multitasking abilities
7. Know its bi-directional communication capabilities
8. Know the available device management, remote intelligence, and support
9. Know whether it provides the level of security and confidentiality you need
10. Know what software and solutions are available
Multifunction printers can help you streamline duplicate and cumbersome document processes and electronically organize, edit and archive your paper documents. With an MFP and a simple software application you can turn paper documents into electronic format and send to multiple destinations – email, document repositories, network folders, even remote printers – with a single scan.
Once you’re armed with the knowledge you’ve gathered by asking these questions, you’ll be prepared to make the right decision for your business.
Please contact us with any questions
Do You Multifunction?
The answer to this question is we all do, but do you have the right tools? Today’s work expectations are extreme and we all multitask. Having the proper equipment is vital. The information and technology is out there we just lack the time and patience to pursue this wealth of knowledge. We are apt to take the long sometimes tedious road to a solution where we constantly say to ourselves, “there has to be a better way”. For the most part in life there is. It just takes time and guidance, something we all seem to have a lack of. Hardware and software today provides many of the answers to our daily questions and can save money.
Multifunction printers copy, scan, fax and print with the tap of a single button. Multifunction printers help manage documents, reduce paper, simplify work-flow, manage forms, etc? How many copy, print, fax, scan, and email jobs do you run each day? How many users share a printer, a copier, a scanner, a fax machine? How many machines do you have in you office? Reducing this overhead can save time and money. Take a look at some of the top brands available to you at Xerox and HP they are both in the ‘Leaders’ Quadrant in the MFPs and Printers Magic Quadrant released by Gartner in 2008.
Software solutions designed by Sitrof work hand and hand with these machines to produce time saving, miraculous results to your document management. DocuSense partners with all the above named players to help you find the solutions that best meet your needs. Our motto, DocuSense, complexity simplified.
Cost per page solution is another option not often thought about. Do you know how much it costs to print one single document? There are paper cost, toner costs, storage costs and maintenance costs and additional monthly invoices to match all of these expenses. DocuSense can help combine all these expenses and reduce your bottom line at the same time on one contract. Saving you both time and money.
DocuSense supports Xerox as they support our troops!
Click on the link below to choose a greeting card and the good folks at Xerox will use Xerox printers to send along your thanks to our troops!
DocuSense is a Woman owned Business
Makes sense. Donna Melso, a member of (WBENC) Women’s Business Enterprise, founded Laser Supply, Inc. dba Docusense in 1989. The company is now a GSA contractor, a Hewlett Packard partner, a member of the Xerox Peak Elite team and has stretched it’s capabilities to include printer fleet management and document solutions. “In today’s economy you need to find ways to decrease your costs that directly impact your bottom line” said Donna Melso.
Many companies don’t realized how much they spend to create, print, copy, file and store their documents. Documents are a high-volume part of every business and few companies have a strategy in place to address these hidden costs. “We have the team, tools and technology, to help you understand and manage these costs”. DocuSense is complexity simplified!”
Docusense launches their exclusive blog!!!
West Chester, PA, December 22, 2009– DocuSense today announced the launch of their exclusive blog, Cost Per Page Solutions, located at www.costperpage.com. This strategic internet marketing initiative follows the re-launch of their website, www.docusense.com, last month. The blog was created and launched in response to the growing industry demand for paper-reduction strategies and insight into better print cost management. The blog will be used as a new information channel for current clients and partners as well as a resource for the latest and most comprehensive information on print solution best practices. “DocuSense prides itself on customer service excellence and so we wanted to find a way to pass along the latest information on our educational events and fleet management solutions to our clients and web community, having a dedicated blog will allow us to do that,” said Donna Melso, President of DocuSense.
With the integration of the blog RSS feed onto the new website, it is now easier than ever for clients and partners to stay current, with the ability to subscribe to the feed and automatically receive updates. DocuSense has begun to proactively host business best practice seminars and will use the blog to announce dates and times for upcoming events. “The inclusion of the blog feed on our website will allow subscribers to come into the site [www.docusense.com] via the blog, and easily register for seminars, webinars, etc.,” commented Donna Melso, “we have great educational programs and resources available – we just needed a better way to get the word out there, and now we have it.”
About DocuSense, Inc.
DocuSense, Inc., has been a leader in innovative document management solutions since 1989. A Hewlett Packard Partner, and a Xerox Peak Elite Partner since 2002, DocuSense focuses on helping customers create a document strategy for improving cost and efficiency. Today, DocuSense continues to serve thousands of customers of all sizes. With so many solutions implemented and millions of pages under annual contract, DocuSense has the experience and methodology necessary to achieve manageable bottom-line savings. DocuSense is a certified HP and Xerox service and repair provider with service centers nationwide. Find out more about DocuSense 24 hours a day, at www.docusense.com
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